Cynthia A. Dorsey, MD
Melissa M.T. Irwin, PA-C, CDE
Zachary Watson, NP-C
Shelia South, NP-C
Your Visit to OhioHealth Endocrinology Physicians
Welcome to OhioHealth Endocrinology Physicians in Mansfield, Ohio.
Here’s some important information to help you prepare for your visit with our endocrinology specialist Dr. Cynthia A. Dorsey and her team of advanced practice providers.
Office hours: Monday through Friday, 8 a.m. to 4 p.m. Closed for lunch noon to 1 p.m. daily.
- If you are a new patient, please complete the new patient forms and bring, mail or fax the completed forms to our office in advance of your appointment.
- New patients usually will see either our Physician Assistant or Nurse Practitioner for intake and discussion of symptoms and patient overview. Dr. Dorsey will then follow up with each patient in the exam room to review this information and discuss diagnosis and treatment options.
- Patients may also see our Physician Assistant or Nurse Practitioner during follow-up appointments.
- We ask our patients to arrive 15 minutes before their scheduled appointments to allow time for any updates to patient files and other necessary paperwork.
- We make every effort to schedule an appointment at a time that is convenient for you. As a courtesy to others who may require our services, please call our office with 24 hours advance notice if you need to cancel the appointment.
- New patient appointments must be confirmed by the patient by the date filled in on the new patient forms. If the appointment is not confirmed by the patient, it will be cancelled. If the appointment is confirmed and the patient no shows or cancels the appointment, the patient will not be rescheduled in our office.
- If a patient is more than 10 minutes late for a scheduled appointment, we may request to reschedule the appointment.
- If an established patient “no-shows” for three of their scheduled appointments, they may be dismissed from the practice.
- Patients being seen for Gestational Diabetes are typically scheduled for office visits every two weeks. If blood sugars are not under control, weekly appointments may be necessary.
- If you have been asked to have lab work done before the appointment, please have it done at least 24 hours before the scheduled appointment, so your results will be available.
- If diagnostic testing is scheduled, please call the office right away if the tests cannot be performed for any reason.
What to Bring to Your Appointment
Please bring the following to your appointment:
- Photo ID
- Current insurance card(s)
- Current list of medications or your medication bottles
- Past medical records you feel are applicable to your health
- If you are being seen for diabetes care, please bring your meter and blood sugar log to every appointment.
Prescription Refill Policy
It is our policy to fill routine prescriptions during scheduled office visits. Please check with your pharmacy to see if you have additional refills remaining on your prescriptions. When you call the office for a refill, you will speak to a nurse — or simply leave the information on the nurse prescription line. Please allow up to 48 hours to process requests.
After-Hours Medical Care
If you have a life threatening emergency, dial 9-1-1 or go to the nearest hospital emergency department. If your condition is urgent and pertains to medical treatment our office is providing for you, please call the office and follow the instruction to page the provider on call. Your call will be returned in a timely manner.
In most cases, we do request a referral from another physician before scheduling an appointment with our practice. However, don’t hesitate to call us to discuss your healthcare need. We can work with your primary care physician for a referral, if needed. If your other physician does refer you to us, we will contact you within three days of receiving the referral to set up an appointment for you.
See practice overview